Coronavirus (COVID-19)

A dedicated COVID-19 Mental Health Support Service in response to the growing demand for mental health support as a result of the COVID-19 outbreak. Free counselling by mental health professionals for all people in Australia 24/7, both online and over the phone. Free and easily accessible information and advice around coping with COVID-19, isolation and connection, workplace and financial hardship, and how best to support the mental health of loved ones. 

Phone:   1300 22 4636

More Info: https://www.beyondblue.org.au/the-facts/looking-after-your-mental-health-during-the-coronavirus-outbreak?utm_demo=all&utm_objective=null

The Australian government has launched a new messaging service on WhatsApp and a mobile app to keep people updated about COVID-19. The ‘Coronavirus Australia’ government app will provide official regular information and accurate advice, including important health advice and current stats of COVID-19 within Australia. It can be downloaded in the Apple App Store or through Google Play.

Below is a step-by-step guide to using the COVID-19 Australia WhatsApp services:

1. Download WhatsApp onto your phone (if you don’t already have it)
2. Add the government WhatsApp number into your WhatsApp contacts – the number is +61 400 253 787
3. Send the WhatsApp account a message
4. You will receive a message back
5. Follow the instructions to get the information you need

Feeling unwell? Not sure if you need a doctor? Symptom Checker can help you decide what to do next.   

If you or the patient have any of these symptoms:

• central or crushing chest pain
• unconsciousness or suffering a seizure (fit)
• difficulty breathing or turning blue
• badly bleeding
• victim of a severe accident.

Then call triple zero (000) and ask for an ambulance.

 More Info:  https://www.healthdirect.gov.au/symptom-checker/tool/basic-details 

 You can speak with a doctor via video link at no cost for eligible patients to receive online consultation, medical certificates and prescriptions sent to your pharmacy. 

More Info: https://www.telehealthdoctornq.com.au/

 Accept that things will be different for a while. It is normal to have a range of feelings: you may feel sad, stressed, confused, scared or even angry. There are things you can do to feel better.   Here are some practical, helpful tips to help you and others look after your mental well being during the COVID-19 pandemic.

More Info:  https://www.redcross.org.au/stories/covid-19/covid-19-and-your-mental-wellbeing 

The Australian Department of Health is closely monitoring the COVID-19 pandemic. Go to the website for daily updates, answering your questions about the latest news, current facts and figures, travel advice, key contact and phone numbers. 

 More Info:  https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert 

Queensland Health is working together with its state and federal counterparts in response to Novel Coronavirus (COVID-19).

 More Info: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19

The Department of Education has a number of online tools and resources to support students to continue learning at home.  The learning@home website has a number of teaching and learning resources available to ensure students continue to receive quality education at home.

More Info:   https://education.qld.gov.au/curriculum/learning-at-home 

Information and services to help you if you’re affected by coronavirus (COVID-19) or looking for more details. 

More Info:  https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19 

Smartraveller for the latest information and advice for safe travel overseas

World Health Organization (WHO) for broader-scale monitoring and protocols for public health events

Here is a range of of other support services available in the community.