Local Services
Cairns Support Services
- Wuchopperen Health Service - 6 Moignard Street 4080 1000
- Anglicare Food Bank - St. John’s Church Hall, Cnr Lake and Minnie Streets. Open 10am to 4pm, Monday to Friday. A Centrelink Concession Card is required to get free bread, cakes and purchase from the low cost shop. Free 2-course meals every Wednesday from 5pm - no concession card needed.
- RAATSICC Family Support and Information (Cape and Torres) 1300 663 411
- YETI - Youth support and information 4051 4927
- Youthlink - Youth support and information 4031 6179
- Anglicare - Youth Support Program 4080 5800
- Lives Lived Well - Cairns Alcohol & Other Drugs Support Centre 4220 9881
- Standby - Support after Suicide - FNQ 0407 490 005
- ICAN Financial Counselling 1300 369 878
- QLD Health Mental Health Emergency - Acute Care Team 1300 642 255
- Cairns Hospital 4226 0000
- headspace 4041 3780
Housing + Homelessness
Cairns Tenancy Support + Advice
- Ozcare Homestay - Support for at risk tenancies 1800 692 273
- Anglicare Homestay - Support for at risk tenancies 0417 639 103
- QSTARS - Advice and referral service for all renters 1300 744 263
- Cairns Homelessness Services Hub 149 Bunda Street 4046 8050
- Quigley Street Night Shelter 6 – 8 Quigley Street 4046 8092
- Ozcare Homeless Hostel (Men) 197 Draper Street 1800 692 273
- Lyons St Diversionary Centre 53-59 Lyons Street 4046 8082
- Salvation Army Centennial Lodge 281-289 Sheridan Street 4031 4432
Queensland Housing
Visit www.qld.gov.au/housing for information on housing services available
- Call 13 QGOV (13 74 68) if you have a question about housing support
- Request maintenance by phoning the maintenance number for your nearest Housing Service Centre www.qld.gov.au/publichousingtenants
- If you live in a discrete or remote Aboriginal and Torres Strait Islander community and need to request maintenance call 1300 738 616
- Public housing tenants can use the ‘Tenant Assist Qld’ app to check your rent balance, update contact details and request maintenance
- You can use the ‘Housing Assist’ app to apply for or check your Bond Loan balance, or fin out about other housing services
- Download the housing apps via the Apple Store (iOS), Google Play (Android) and Microsoft (Windows)
Residential Rental Hub
The Residential Rental Hub was established to provide simple and clear information for tenants, property managers and owners, to assist in sustaining tenancies during COVID-19.
More Info: https://www.covid19.qld.gov.au/the-hub
Emergency Support
DV Connect
Providing emergency transport and accommodation, as well as crisis counselling and safety planning to help Queensland women, men, children and pets find pathways to safety, away from domestic, family and sexual violence. Call us 24/7
Womensline 1800 811 811
Mensline 1800 600 636
Sexual Assault Helpline 1800 010 120
More Info: http://www.dvconnect.org/
24/7 Mental Health Services + Help Lines
Beyond Blue
Lifeline
Kids Helpline
Counselling for young people aged 5 to 25 years
Phone: 1800 551 800
More Info: www.kidshelpline.com.au
MensLine Australia
Supporting men with emotional or relationship concerns
Phone: 1800 551 800
More Info: www.kidshelpline.com.au
Domestic Violence Hotline (DV Connect)
Support for those experiencing domestic violence
Phone: 1800 811 811
1800RESPECT
Support for those experiencing domestic violence
Phone: 1800 737 732
Relationships Australia
For relationship support and infomation
Phone: 1300 364 277
Parentline
Support for parents and carers
Phone: 1300 301 300
Gambling Helpline
Phone: 1800 858 858
Open Arms
13HEALTH
Confidential Health Advice 24/7
Phone: 13 43 25