Community Recovery support to assist people who have been advised to quarantine at home by a medical professional, Queensland Health or through government direction and have no other mechanisms for support. Criteria apply.
If you require assistance please call the Community Recovery hotline 1800 173 349.
A dedicated COVID-19 Mental Health Support Service in response to the growing demand for mental health support as a result of the COVID-19 outbreak. Free counselling by mental health professionals for all people in Australia 24/7, both online and over the phone. Free and easily accessible information and advice around coping with COVID-19, isolation and connection, workplace and financial hardship, and how best to support the mental health of loved ones.
Phone: 1300 22 4636
The Australian government has launched a new messaging service on WhatsApp and a mobile app to keep people updated about COVID-19. The ‘Coronavirus Australia’ government app will provide official regular information and accurate advice, including important health advice and current stats of COVID-19 within Australia. It can be downloaded in the Apple App Store or through Google Play.
Below is a step-by-step guide to using the COVID-19 Australia WhatsApp services:
Information, advice and support for Cairns residents. The hotline is based in Cairns so you will speak to a person in Cairns with local knowledge.
Open 8am to 5pm, every day.
Free Call: 1300 396 102
Feeling unwell? Not sure if you need a doctor? Symptom Checker can help you decide what to do next.
If you or the patient have any of these symptoms:
Then call triple zero (000) and ask for an ambulance.
You can speak with a doctor via video link at no cost for eligible patients to receive online consultation, medical certificates and prescriptions sent to your pharmacy.
More Info: https://www.telehealthdoctornq.com.au/
Accept that things will be different for a while. It is normal to have a range of feelings: you may feel sad, stressed, confused, scared or even angry. There are things you can do to feel better. Here are some practical, helpful tips to help you and others look after your mental well being during the COVID-19 pandemic.
The Australian Department of Health is closely monitoring the COVID-19 pandemic. Go to the website for daily updates, answering your questions about the latest news, current facts and figures, travel advice, key contact and phone numbers.
Queensland Health is working together with its state and federal counterparts in response to Novel Coronavirus (COVID-19).
The Department of Education has a number of online tools and resources to support students to continue learning at home. The learning@home website has a number of teaching and learning resources available to ensure students continue to receive quality education at home.
Information and services to help you if you’re affected by coronavirus (COVID-19) or looking for more details.
Smartraveller for the latest information and advice for safe travel overseas
World Health Organization (WHO) for broader-scale monitoring and protocols for public health events
Here is a range of of other support services available in the community.
Coronavirus is most likely to spread from person to person, when we come into close contact with one another. We can all help stop the spread by keeping our distance.
Helping to stop the spread of coronavirus is something that we can all do. Watch this video for practical tips.